Queensland Hearing Loss Family Support Service
What is Queensland Hearing Loss Family Support Service
The Queensland Hearing Loss Family Support Service (QHLFSS) supports families all over Queensland who have children with a permanent hearing loss and aims to minimise the time between a child’s diagnosis of hearing loss and families receiving support and services. We provide parents with a professional to work alongside them cooperatively, inclusively and sensitively to set and achieve their goals for their child.
families directly contacting QHLFSS on ph: 1800 352 075 or email:
QHLFSS@health.qld.gov.au.
Other agencies (with parental consent) by completing and returning the
QHLFSS referral form
Our service has a team of clinicians who work together to support families from the time of their child’s new born hearing screen, throughout diagnosis and provide links to additional services. Our Allied Health Assistant offers pre-audiology phone support to families in the days after their baby receives a direct refer result on their new born hearing screen. Our Family Support Facilitators are experienced Social Workers and Psychologists and provide support to families in by phone, telehealth or in person.
QHLFSS resources
MyCHQ EARS for kids app is currently being redeveloped so we can continue to support families of children with hearing loss. For more information, please contact the QHLFSS on ph: 1800 352 075 or email: QHLFSS@health.qld.gov.au.
The Possibilities and Pathways resource kit contains information on what hearing loss means, how families deal with it, and what services and resources are available to you.
Introduction
About this kit and Queensland Hearing Loss Family Support Service
Section one – Understanding your child’s hearing loss
Chapter One: What happens now?
Chapter Two: Hearing loss, health and development
Chapter Three: Communicating from the beginning
Chapter Four: Possibilities for communication development
Section two – Finding your family’s path
Chapter Six: Trusting yourself
Chapter Seven: A full life for your child
Section three – Quick references
Useful services and sources of information
Additional kit material
Sound Beginnings: Understanding your child’s hearing loss.
- Learn what hearing loss means for their child
- Find out information that will help them to plan for their child’s health and wellbeing
- Learn how to help their child get the best start in life
Contact us:
Queensland Hearing Loss Family Support Service (QHLFSS)
t: 1800 352 075 (toll free)
e: QHLFSS@health.qld.gov.au
m: PO Box 5492, West End 4101
