Queensland Hearing Loss Family Support Service
What is Queensland Hearing Loss Family Support Service
The Queensland Hearing Loss Family Support Service (QHLFSS) supports families all over Queensland who have children with a permanent hearing loss and aims to minimise the time between a child’s diagnosis of hearing loss and families receiving support and services. We provide parents with a professional to work alongside them cooperatively, inclusively and sensitively to set and achieve their goals for their child.
Our service comprises a team of Hearing Loss Family Support Facilitators who are all qualified and experienced social workers or psychologists and have further training in issues related to childhood hearing loss. We can talk to you at home, by phone, at hospital, in your community or via telehealth.
QHLFSS resources
MyCHQ EARS for kids app provides families with the ability to instantly access information about hearing loss and services via their smart devices, to store their child’s reports, audiograms and other documents on their phone or tablet, to make contact with and locate services nearby and request a call from their Family Support Facilitator with one tap. MyCHQ EARS for Kids is now available in the App Store and on Google Play.
The Possibilities and Pathways resource kit contains information on what hearing loss means, how families deal with it, and what services and resources are available to you.
Introduction
About this kit and Queensland Hearing Loss Family Support Service
Section one – Understanding your child’s hearing loss
Chapter One: What happens now?
Chapter Two: Hearing loss, health and development
Chapter Three: Communicating from the beginning
Chapter Four: Possibilities for communication development
Section two – Finding your family’s path
Chapter Six: Trusting yourself
Chapter Seven: A full life for your child
Section three – Quick references
Useful services and sources of information
Additional kit material
Sound Beginnings: Understanding your child’s hearing loss.
- Learn what hearing loss means for their child
- Find out information that will help them to plan for their child’s health and wellbeing
- Learn how to help their child get the best start in life
Contact us:
Queensland Hearing Loss Family Support Service (QHLFSS)
t: 1800 352 075 (toll free)
e: QHLFSS@health.qld.gov.au
m: PO Box 5492, West End 4101
