Health Provider Portal

You can view health care records for your patient through the Health Provider Portal (HPP) website. If you don't already have access to the portal, you'll need to register.

Records include:

  • pathology reports
  • discharge summaries
  • medical imaging reports
  • medication list
  • outpatient letters
  • operation reports
  • test results.

My Health Record

You may be able to access patient records if your patient has a My Health Record on the website.

Health Information Access service

You can ask to access patient records through our Health Information Access service.

Your request should be in writing and on your practice letterhead to ensure compliance with the Hospital and Health Boards Act 2011.

Email your request to

We usually give access to records in 48 hours.

Urgent access

If you need urgent access for a medical emergency call us on 07 3068 5372 or 07 3068 1348.

Last updated: September 2023