Free Wi-Fi

Use our free Wi-Fi to help you stay in touch with your family and friends while you're in hospital.

Network name: QH-FreeWiFi
You don’t need a password.

This service works on most Wi-Fi enabled devices.

Connecting to Wi-Fi

Choose ‘QH-FreeWiFi’ network on your device.

Read the terms and conditions. Once you agree and accept, you’ll be connected.

You’ll need to re-accept the terms and conditions after 12 hours of continuous use, or if your device is inactive for more than 30 minutes.

For more information please read the Queensland Health Wi-Fi Internet Terms of Use that appear on your device when you connect to QH-FreeWiFi.

Trouble connecting

If you have trouble connecting to the free Wi-Fi, please email us at

Websites you can’t view

Due to network capacity, streaming websites for movies, radio, TV and other on-demand content such as Netflix are limited in service quality.

Mobile charging stations

We have mobile charging stations throughout the hospital. The charging cables work with Apple, Android and Windows devices and can charge multiple devices at the same time.

Make sure you stay with your device while it's being charged.

Charging station locations

Level 1

  • 1b (orthopaedics outpatients)
  • Emergency waiting room
  • Emergency short stay family room

Level 2

  • 2e (General Medicine)
  • Family Resource Centre
  • Food court

Level 3

  • 3b (surgical outpatients)

Level 4

  • 4c (Surgical Day Unit)

Level 5

  • 5c (Oncology Day Unit)

Last updated: September 2023