Healthy Hearing Program

Children’s Health Queensland’s Healthy Hearing Program aims to identify hearing problems early and ensure babies and children with a permanent hearing loss can access the best care and support services they need to reach their full potential. The earlier a hearing problem is identified, and appropriate support provided, the better the outcomes for a child’s development. The Healthy Hearing pathway starts with hearing screening, and continues through diagnosis to early intervention programs and, where appropriate,  surgical interventions (such as cochlear implants).

The statewide Healthy Hearing Program includes:

It’s important to remember that a child’s hearing can change over time. If at any time you have concerns about your baby or child’s hearing, contact your doctor or staff at your local child health clinic. A hearing screening can be performed on children of any age.

Who can access this service?

The Healthy Hearing Program provides screening and additional support services for eligible children from birth to the age of 16.  For detailed eligibility and referral information for each service offered under the program, visit the relevant page (see left).

Audiology services for the Healthy Hearing Program in Queensland

The below services provide hearing testing for the Healthy Hearing Program. Not all testing is available in all sites.

BrisbaneQueensland Children’s Hospital07 3068 3710
BrisbaneMater Audiology, South Brisbane07 3163 8685
BrisbaneHear and Say07 3850 2111
Central QueenslandRockhampton Base Hospital07 4920 6300
Darling DownsToowoomba Hospital07 4616 5049
Gold CoastGold Coast University Hospital07 5687 4525
IpswichIpswich Hospital07 3810 1355
LoganLogan Hospital07 3089 2831
Sunshine CoastSunshine Coast University Hospital07 5202 3416
North QueenslandCairns Base Hospital 07 4226 8323
North QueenslandTownsville Hospital07 4433 2700
Brisbane Northside/Moreton BayCaboolture Hospital07 5433 8625
MackayMackay Hearing 07 4885 7600

Interpreter services for appointments

Interpreter servicesThe Queensland Health Interpreter Service provides interpreters in Queensland Health public facilities statewide for patients and families who are not fluent in English or are hearing impaired. Interpreters are provided on-site (face-to-face), via video conference or over the phone, 24 hours a day, 7 days a week at no charge to patients or their families.

Interpreter Service Coordinators help to:

  • book, confirm and verify interpreter services
  • develop and deliver awareness strategies for interpreter services
  • organise staff training
  • work with interpreters.

Ask our staff to book an interpreter for you.

Contact us

t: 07 3310 6222 (Monday to Friday, 8.30am–5pm)

Our team


Dr Rachel Beswick

Queensland Hearing Loss Family Support Service

Dr Jan Andren

Queensland Children’s Hospital Childhood Hearing Clinic

Lauren McHugh

Community Hearing Screening Clinics (South East Queensland)

Mikaela Dammers

Northern area coordinator

Deanna Ward

Central area coordinator

Rhonda Maloney

Southern area coordinator

Jayne Hegarty

Useful links