Travelling to hospital

The Queensland Children’s Hospital is centrally located in South Brisbane, making it easily accessible by bus, train or CityCat. The main entrance to the hospital is on Raymond Terrace and the Emergency entrance and public set down area is on Stanley Street. Find us on Google Maps.

For families travelling more than 50km to get to access services at the Queensland Children’s Hospital, there is government assistance available through the Patient Travel Subsidy Scheme (PTSS).

The Queensland Children’s Hospital is served by three public car parks in South Brisbane. These are:

  • The Queensland Children’s Hospital basement car park
    • includes 22 designated disabled car parks with a height restriction of up to 2.5 metres are located on B1. (The height clearance when entering the car park is a standard 2.2metres. The disabled car parks have a height clearance of up to 2.5 metres to allow operation of lifts, hoists, etc. once the car is parked.)
  • The Mater Hancock Street car park
  • The Mater Hill car park

Please note, the hospital is located in a busy inner-city precinct. Please allow adequate time for parking before your appointment, as parking is limited during peak times. If the car park is full, there is overflow parking on B4, this is accessed by pressing the intercom button at the boom gate, which will connect you through to the Security office. If you cannot find a carpark, you can exit for 20 minutes without charge.

If parking at the Queensland Children’s Hospital, please take note of where you park and whether you are going up in the A or B lifts. Pay machines are located on each level of the car park, near the lifts. Cash or credit/debit cards payment are accepted.

If your vehicle’s height exceeds the hospital’s basement car park entry clearance of 2.2metres contact hospital security on 07 3068 5128 prior to visiting to arrange alternative parking arrangements.

All car parks are operated by Mater Health Services. For information about parking costs, visit the Mater Health Services website.

Families experiencing financial hardship may be eligible for parking assistance. For further information about this visit the Patient and Family Travel Hub on Level 2 of the hospital, Monday to Friday from 8am to 5pm.

Queensland Childrens Hospital precinct map

The Queensland Children’s Hospital is within easy walking distances of regular bus, train and ferry services.


Mater Hill Busway Station, part of Translink’s South East Busway, is located on Stanley Street, approximately 100m from the QCH.


South Bank Train Station is about 350m from the Queensland Children’s Hospital. There are regular services to Roma Street Station’s Transit Centre, which is only two stops from South Bank. Trains also run frequently between South Bank Station, Brisbane airport and the Gold Coast.

CityCat and City Ferry

There are three ferry terminals located along Clem Jones Promenade at South Bank, approximately 500m from the hospital.

For further information, timetables and an online journey planner, see the Translink website or phone 13 12 30.

Patient and family travel assistance

Children’s Health Queensland, Translink and AirTrain have partnered to provide goEvent cards and AirTrain tickets for eligible inpatients (admitted for three days or longer) and one parent or carer at the Queensland Children’s Hospital. The initiative provides eligible families with free goEvent cards for unlimited travel on Translink services (bus, train, ferry) for either five or seven days at a time. AirTrain tickets to the Brisbane Airport will also be provided to eligible families. To find out more, visit the Patient and Family Travel Hub on Level 6 of the hospital.

Free taxi phones are located on levels 1 and 2. The taxi set down and pick-up point is outside hospital’s main entrance on Raymond Terrace.

Please note, the use of taxis is not covered by PTSS.

Bicycle racks for visitors are located at the Stanley Street and Raymond Terrace entrances of the Queensland Children’s Hospital.
To ensure easy off-street access to the hospital without disrupting traffic flow, the Queensland Children’s Hospital has two set down areas:

  • Raymond Terrace – main hospital entrance, Level 2: general set down and taxi drop-off and pick-up
  • Stanley Street – adjacent to the emergency department, Level 1: emergency access only

A time limit of 20 minutes applies and fines may be issued if this is exceeded.

Travel support

The Patient Travel Subsidy Scheme (PTSS) provides assistance to families who have no option but to travel more than 50km for their child to receive specialist medical treatment. If your child’s condition cannot be treated at your local hospital there is financial assistance available through the PTSS to partly cover the cost of your travel, as well as accommodation in instances where extended hospital stays are necessary.

How to claim

For more information about eligibility, visit the Patient Travel Subsidy Scheme (PTSS) website, or call 13 HEALTH (13 43 25 84).
To apply, complete the PTSS application form and lodge it with your local public hospital.