Children’s Advice and Transport Coordination Hub (CATCH)

07 3068 2089
72270

Why call us?

We are a 24-hour nurse-led service to assist you with the care of non-critical patients.
Call us for:

  • access to specialist paediatric medical and nursing advice
  • assistance with the inter-hospital transfer of non-critical patients into and out of Queensland Children’s Hospital.

Who do we help?

We are available to all medical, nursing and allied health staff working in metropolitan, regional, rural and remote areas of Queensland and Northern New South Wales.

We can also assist General Practitioners with referrals to the Emergency Department at Queensland Children’s Hospital. View QCH referral guidelines.

If CATCH isn’t the best service for your patient’s needs, we will quickly connect you to the best option.

For critically-ill children, follow your usual in-region pathways or contact Retrieval Services Queensland (RSQ) on 1300 799 127.

Unsure if your patient requires a critical inter-hospital transfer?

Complete the Queensland Health Inter-hospital Transfer and Retrieval Application and a member of the CATCH team will contact you. For Metro South, West Moreton, Torres Cape, Cairns, Mackay, Townsville and North West HHSs please complete the Inter-hospital Transfer Request Form Original (access via QH intranet).

Make sure your contact number is supplied within the form.  If you have not heard from a CATCH nurse within half an hour of submitting the form, please call CATCH on 13 CATCH (13 22 82).

If referring a patient from a non-Queensland Health facility contact CATCH directly.

Aeromedical non-critical patient transfer forms can be found in the Inter-hospital transfer tab of the Queensland Paediatric Emergency Care Escalation and Advice page.

If the patient is flying commercially  and requires a nurse escort from Queensland Children’s Hospital, the Nursing Team need to complete the: CHQ Nurse Escort Form.

Useful guidelines

Queensland Health staff can access the following guidelines via the QH intranet:

Paediatric emergency care resources are available online

Including: Guidelines and flowcharts, Resuscitation drug and equipment guide (CREDD), Resuscitation eLearning including CREDD education, Transport triage tool, Parent fact sheets and more.

View home page
Complete the Queensland Health Inter-hospital Transfer and Retrieval Application and a member of the CATCH team will contact you. For Metro South, West Moreton, Torres Cape, Cairns, Mackay, Townsville and North West HHSs please complete the Inter-hospital Transfer Request Form Original (access via QH intranet).

Make sure your contact number is supplied within the form. If you have not heard from a CATCH nurse within half an hour of submitting the form, please call CATCH on 13 CATCH (13 22 82).

Useful links

When a referring clinician calls Retrieval Services Queensland (RSQ) or the Children’s Advice and Transport Coordination Hub (CATCH), the case will be triaged and a shared decision reached about whether the child needs transfer to another hospital for escalation of care, or whether the child can be looked after locally with ongoing advice and support.

If it is safe and clinically appropriate to care for the child at the referring hospital, the 24-hour nurse-led CATCH service will connect the referring clinician with appropriate advice. For children who require more intensive support, the Paediatric Critical Care Telehealth Ward Round (PCC THWR) offers a scheduled multidisciplinary virtual bedside consultation led by critical care specialists, nurses, and allied health professionals.

Useful documents

Queensland Health staff can also access the following documents via the QH intranet: