Accessing patient health information

The Health Information Access team at the Lady Cilento Children’s Hospital (LCCH) provides advice and guidance to clinicians and the wider community on all aspects of accessing health information and is the first point of contact for enquiries about privacy and confidentiality.

Types of information accessible include:

  • discharge summaries
  • pathology results
  • correspondence
  • medical imaging reports
  • inpatient notes
  • outpatient notes
  • operation reports
  • anaesthetic records
  • diagnostic reports

Requests in writing are preferred to ensure the information is released in compliance with the Hospital and Health Boards Act 2011 using your practice letterhead or the Children’s Health Queensland form.In the case of information required in a medical emergency, please phone the numbers above.

Medical emergencies will receive priority over routine requests. Most requests are processed within 48 hours. Please request ahead for appointments where possible.

Request for release of patient information form

GP access to ‘The Viewer’

Queensland General Practitioners (GPs) will have online access to patient information through Queensland Health’s read-only application, ‘The Viewer’, by mid-2017.  Patients will be able to ‘opt out’ of having their information visible to Queensland GPs by calling 13HEALTH (13 432 584).  Find out more about this initiative.

Contact Health Information Access Services

p: +61 7 3068 5372
p: +61 7 3068 1348
f: +61 7 3068 4809 (overseas requests)