Information for health professionals

The Connected Care Program provides a service for children and adolescents aged 0-16 years (up to 18 years for existing QCH patients) requiring the use of multiple services in the healthcare system and/or a complex need.

The Connected Care program is a statewide service with coordinators located across the state.

Who may benefit from this service?

  • Children who have inherited/acquired conditions that make them more susceptible to requiring multiple teams for care.
  • Families with children who have complex health needs, who require help with navigating the healthcare system.

Eligibility criteria

New patients
Must be under 16 years of age.

Existing patients (continuing patients or until discharged from paediatric care)
Must be under 18 years of age.

Eligibility criteria is based on chronicity, complexity, fragility and intensity of the child’s care needs (see table below for detailed eligibility criteria).


Connected Care Program referral form (QH staff only)
Please complete and return referrals to Connected Care Program – Intake and Access Team.

Urgent referrals

For urgent referrals, please contact the Connected Care Program (QCH).

t: 07 3068 2273

Contact details

t: 07 3068 2273

Operating hours

Monday to Friday, 8am-4.30pm