Virtual tour allows young people to prepare for stay at Jacaranda Place

26 May 2021

Young people and their families can take a look inside Jacaranda Place, Queensland’s dedicated extended treatment centre for adolescents with severe and complex mental health issues, from the comfort of their homes, thanks to a new online virtual tour.

The tour, built as an extension of the ‘street view’ feature of Google maps, allows users to search for the centre online, click on the street address and ‘step’ inside the front doors, and walk through the centre taking in 360 degrees views along the way.

Children’s Health Queensland launched the virtual tour this week to mark the first year of operation of the Australian-first centre at Chermside.

Jacaranda Place admitted the first young person to its residential service in May 2020 as Queensland was responding to the first wave of the COVID-19 pandemic.

Since that time, staff have supported 39 young people from across Queensland as inpatients, and a further 25 young people through the centre’s weekday day program, delivered in partnership with Education Queensland.

Acting Divisional Director of Children’s Health Queensland’s Child and Youth Mental Health Service Emma Hart said the virtual tour would play an invaluable role in helping prepare young people who may be anxious about coming to the centre.

“We know a mental health care admission, or attending the day program, can be intimidating for young people, especially those who are living with severe mental health challenges. The virtual tour will allow them to see the welcoming and healing environment we have created within Jacaranda Place before they arrive and familiarise themselves with the facilities and services they’ll be able to access on their recovery journey,” Ms Hart said.

“By letting young people and their families see behind the front doors in advance, we hope to demystify the experience and help allay their worries.

“We worked closely with young people with a lived experience of mental health, and carers, to co-design the centre and the services it provides, and we’re delighted to be able to share the results with everyone.”

Patient- and family-centred features are central to the design of Jacaranda Place, with nine courtyards providing spaces for outdoor activity or quiet reflection, music and art rooms, a visitors lounge for seeing families and friends away from clinical areas, and overnight accommodation suites for family members and friends visiting from outside of Brisbane.

The centre’s walls’ also display a vibrant contemporary art collection curated in collaboration with young people, with an emphasis on uplifting, encouraging and engaging art.

For more information about Jacaranda Place and to take the virtual tour, visit


Media contact: t: +61 7 3068 5111 e: