13  February 2021

Children’s Health Queensland has become the first paediatric healthcare provider in the Southern Hemisphere to be awarded Gold Certification for Excellence in Person-Centred Care by Planetree International.

Children’s Health Queensland, which includes the Queensland Children’s Hospital, along with community, mental health and specialist statewide services, is one of only 98 healthcare organisations worldwide to receive the Person-Centred Care Gold Certification, and the first and only (paediatric or otherwise) in Australia.

The certification recognises Children’s Health Queensland’s long-standing commitment to people, partnerships, equity and innovation in order to deliver the best care for Queensland children and young people.

“The Planetree Certification is the only award that recognises excellence in a person-centred approach across the continuum of care,” said Susan Frampton, president of Planetree International.

“Organisations that earn Gold Certification for Excellence in Person-Centred Care represent healthcare and humanity at their best.

Children’s Health Queensland Chief Executive Frank Tracey said the achievement of Person-Centred Care Gold Certification reflected the organisation’s leading role in paediatric healthcare in Australasia.

“It’s a testament to our staff’s unwavering commitment to providing safe, high-quality and life-changing paediatric care each and every day.

“It recognises that we have not only first-class facilities and systems but also an outstanding team of clinicians and support staff who actively strive to work collaboratively with each other, with patients, families, and with our service partners to deliver the best possible healthcare experience for every child in our care.”

“Our person-centred care approach considers children, young people and their families as true partners in their care, and places individual social, emotional, cultural, mental and physical care needs at the heart of their healthcare journey.

“We look forward to continuing to partner with children, young people, their families and communities as part of our ongoing commitment to ensuring every Queensland child can access the best care, as close to their home as possible.”

As a Planetree Gold-Certified service, Children’s Health Queensland joins the ranks of some of the world’s leading hospital and healthcare organisations, including The Johns Hopkins Hospital in the US, the largest academic medical centre in the world.

Read the media release.