Visiting our facilities

Some restrictions apply for visitors to the Queensland Children’s Hospital. These requirements will help keep our patients, families and staff safe from COVID-19.

Close contacts and people who have been recently diagnosed with COVID-19

Visiting restrictions apply for close contacts and people who have been recently diagnosed with COVID-19 (with or without symptoms).

You may not visit the hospital if you:

  • are unwell
  • have COVID-19
  • recently had COVID-19 and it has been 7 days or less since your isolation period ended
  • have recently been in quarantine as a close contact and it has been 7 days or less since your quarantine period ended
  • have returned from overseas in the last 14 days, unless granted an exemption.

These restrictions align with the latest Hospital Visitor Entry Direction issued on 14 April 2022 by Queensland’s Chief Health Officer. More details can be found here.

Service changes

COVID-19 Vaccination Status

From Friday 17 December 2021, the following restrictions will apply to unvaccinated parents, carers and guardians accompanying a child or young person to paediatric healthcare facilities in Queensland:

  • Only one unvaccinated parent, carer or guardian can accompany a child or young person to an appointment or admission
  • An accompanying unvaccinated parent, carer or guardian must wear a single-use surgical face mask and will be required to limit their movements to areas where they can safely physically distance from others
  • The unvaccinated accompanying parent, carer or guardian must have a COVID-19 test within 24 hours of entering the hospital for all admissions.

Face masks

Face masks remain a condition of entry for all parents, carers and visitors (12 years and older) to the Queensland Children’s Hospital.  Masks will be supplied on entry.

Masks can only be removed if you:

  • can maintain 1.5 metres from others (excluding household members) and
  • do not have any symptoms of COVID-19.

Children under 12 years are not required to wear masks but are encouraged to do so, where tolerated.

Service changes

Ongoing physical distancing measures and COVID-19 restrictions may mean some services operate differently to ensure we can continue to provide the best and safest care possible for Queensland children and young people.

Elective procedures continue to be performed at the Queensland Children’s Hospital where it is clinically safe and appropriate to do so.

Parents/carers will be contacted directly and advised if arrangements for their child’s surgery change.

For some patients and families, ‘virtual’ consultations’ (via phone or videoconferencing, also known as ‘telehealth’) may be offered for reviews and appointments where it is clinically safe and appropriate.

Parents/carers will be contacted directly and advised if there has been a change to their child’s appointment.

Parenting support and early feeding drop-in clinics are open and continue to be available for families to attend in person with their new babies up to 12 weeks after hospital discharge.

Home visits continue to be available for new babies. A phone consultation may be conducted prior to the visit to reduce face-to-face contact time.

Appointments for families are being conducted via phone, telehealth or face-to-face appointments.

Parenting groups will be conducted by telehealth.

If there is a change to any of your child’s booked appointments, we will contact you directly. Please be aware this call will come from a private number.

For information on self-weigh facilities currently available please call 1300 366 039. To access the self-weigh facilities at each centre, please present to reception on arrival. Ensure social distancing when using the facilities, wear a single use mask and practice good hand hygiene. Please wipe all surfaces with the products supplied after use to ensure your own safety and that of other visitors.

For more about Brisbane-based community clinics, contact your local community child health service on 1300 366 039.

The Ellen Barron Family Centre at Chermside continues to be available for families who require support with building practical skills and confidence in parenting.

To support families during the COVID-19 period, the service has expanded its telehealth program to provide ‘virtual appointments’ for families across Queensland, Northern New South Wales and the Northern Territory. Read more about the Ellen Barron Family Service.

More information


Call 134 COVID (13 42 68) for general information about COVID-19, including testing and vaccination. You can also visit the Queensland Health COVID-19 website.
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Quick links

Latest news and advice
Queensland Health: COVID-19
Queensland Health: COVID-19 translated resources
Queensland Government: Unite Against COVID-19
Australian Government: COVID-19 Health Alerts
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Queensland Health COVID care self-checker

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