Visiting our facilities

From 30 May 2022, you can visit the Queensland Children’s Hospital and other Children’s Health Queensland facilities regardless of your COVID-19 vaccination status.

Restrictions remain for people who are:

These requirements will help keep our patients, families and staff safe from COVID-19.

More information about the changes to hospital visitor directions

Face masks

Face masks remain a condition of entry for all parents, carers and visitors (12 years and older) to the Queensland Children’s Hospital.  Masks will be supplied on entry.

Children under 12 years are not required to wear masks but are encouraged to do so, where tolerated.

Rules for visitors

Visitors should:

  • wear a mask at all times while inside the hospital or other facility
  • when required, provide verbal confirmation and any relevant proof that they:
    • don’t have symptoms
    • aren’t awaiting a COVID-19 test result
    • aren’t subject to any other restrictions
  • comply with any other safety and infection prevention measures in place
  • clean their hands before entering and leaving the facility.
  • stay 1.5 metres away from others where possible
  • follow requests from the hospital to help keep staff and patients safe.

Feeling unwell?

It’s important that family members and other visitors do not come to the hospital if they are unwell, as they could pass an infection to your child or other children. Please also tell our staff if you or your child has had contact with someone who has recently been sick.

These requirements will help keep our patients, families and staff safe from COVID-19, influenza (flu) and other respiratory or other infections circulating in the community.

Service changes

Some of our services may be operating differently to ensure we can continue to provide the best and safest care possible for Queensland children and young people during the pandemic.

Elective procedures continue to be performed at the Queensland Children’s Hospital where it is clinically safe and appropriate to do so.

Parents/carers will be contacted directly and advised if arrangements for their child’s surgery change.

For some patients and families, ‘virtual’ consultations’ (via phone or videoconferencing, also known as ‘telehealth’) may be offered for reviews and appointments where it is clinically safe and appropriate.

Parents/carers will be contacted directly and advised if there has been a change to their child’s appointment.

Parenting support and early feeding drop-in clinics are open and continue to be available for families to attend in person with their new babies up to 12 weeks after hospital discharge.

Home visits continue to be available for new babies. A phone consultation may be conducted prior to the visit to reduce face-to-face contact time.

Appointments for families are being conducted via phone, telehealth or face-to-face appointments.

Parenting groups will be conducted by telehealth.

If there is a change to any of your child’s booked appointments, we will contact you directly. Please be aware this call will come from a private number.

For information on self-weigh facilities currently available please call 1300 366 039. To access the self-weigh facilities at each centre, please present to reception on arrival. Ensure social distancing when using the facilities, wear a single use mask and practice good hand hygiene. Please wipe all surfaces with the products supplied after use to ensure your own safety and that of other visitors.

For more about Brisbane-based community clinics, contact your local community child health service on 1300 366 039.

The Ellen Barron Family Centre at Chermside continues to be available for families who require support with building practical skills and confidence in parenting.

To support families during the COVID-19 period, the service has expanded its telehealth program to provide ‘virtual appointments’ for families across Queensland, Northern New South Wales and the Northern Territory. Read more about the Ellen Barron Family Service.

More information


Call 134 COVID (13 42 68) for general information about COVID-19, including testing and vaccination. You can also visit the Queensland Health COVID-19 website.
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Queensland Health: COVID-19
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Queensland Government: Unite Against COVID-19
Australian Government: COVID-19 Health Alerts
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