COVID-19 COVID-19

Service changes

Children’s Health Queensland and the Queensland Children’s Hospital will be making some changes to outpatient and elective surgery services to ensure we can continue to provide the best and safest care possible for Queensland children and young people during the COVID-19 (coronavirus) pandemic.

For some patients and families, these changes may mean ‘Virtual’ consultations’ (via phone or videoconferencing, also known as ‘telehealth’) being offered for outpatient reviews and appointments where it is clinically safe and appropriate to do so.

If there are any changes to your child’s appointment or surgery booking, we will contact you directly.

We will update this page with service changes as they are introduced, so please check back regularly for the latest information.

Queensland Children’s Hospital

Elective surgeries

As part of Children’s Health Queensland’s response to managing the impact of the COVID-19 pandemic, we have implemented a safe and clinically-led plan to gradually increase the number of elective procedures performed at the Queensland Children’s Hospital.

Parents/carers will be contacted directly and advised when arrangements for their child’s surgery have been made.

Outpatient appointments

Children’s Health Queensland and the Queensland Children’s Hospital have made some changes to outpatient services to ensure we can continue to provide the best and safest care possible for Queensland children and young people during the COVID-19 (coronavirus) pandemic.

For some patients and families, these changes may mean ‘virtual’ consultations’ (via phone or videoconferencing, also known as ‘telehealth’) being offered for reviews and appointments where it is clinically safe and appropriate to do so.

Parents/carers will be contacted directly and advised if there has been a change to their child’s appointment.

Child and Youth Community Health Service

Parenting Support and Early feeding drop-in clinics across the Greater Brisbane area are open and continue to be available for families to attend in person with their new babies up to 12 weeks after hospital discharge. Please note the below changes regarding the drop in clinics will take effect as follows:

  • Coorparoo – Open 9am-12pm Monday to Friday
  • Indooroopilly – New hours 9am-12pm (Tuesday and Friday)

Home visits in the Greater Brisbane area for families with infants 0-3 months old continue to be available with a phone consultation conducted prior to the visit to reduce face-to-face contact.

Community Child Health Clinic appointments for families in the Greater Brisbane area are being conducted via phone, telehealth or face-to-face appointments.

In line with current visitor restrictions in place across Children’s Health Queensland sites, for all face-to-face appointments we ask that only one parent/carer accompany their baby/child to an appointment and to reduce sibling attendance where possible.

If there is a change to any of your child’s booked appointments we will contact you directly. Please be aware this call will come from a private number.

To help support social distancing in the community, Parenting Groups in the Greater Brisbane area are not operating at this time.

For information on self-weigh facilities currently available please call 1300 366 039.

Read more about changes to Brisbane-based community clinics or contact your local community health service on 1300 366 039 for more information.

Ellen Barron Family

The Ellen Barron Family Centre at Chermside continues to be available for families who require support with building practical skills and confidence in parenting. To protect our staff and families, restrictions are in place with limits to include, two parents or carers, within a 24-hour period. Wherever possible, siblings should also be limited.

To support families during the COVID-19 period, the service has expanded its telehealth program to provide ‘virtual appointments’ for families across Queensland, Northern New South Wales and the Northern Territory. Read more about the Ellen Barron Family Service.

Quick links

Latest news and advice
Queensland Health: COVID-19
Unite Against COVID-19
Australian Government COVID-19 Health Alerts

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Health advice
over the phone

13 HEALTH
(13 43 25 84)

National Coronavirus Helpline
1800 020 080
If you require translating or interpreting services,
call 131 450.

In an emergency, always call 000 and ask for an ambulance.