Latest updates

Public Health Alert – Logan, South Brisbane and Springfield areas | 29 July 2020

Queensland Health has issued a Public Health Alert for the Logan, South Brisbane and Springfield areas. Anyone who was at any of the contact tracing locations at the relevant times are asked to immediately self-quarantine and contact 13 HEALTH (13 43 25 84).

Limiting visitors to keep children, families and staff safe | 15 July 2020

To protect our patients, families and staff during the COVID-19 pandemic, restrictions to visitor numbers remain in place at the Queensland Children’s Hospital and all Children’s Health Queensland facilities, including the Ellen Barron Family Centre, Jacaranda Place and our community clinics. Physical distancing guidelines continue to play an important role to ensure we can maintain safe access to health care for children.

For inpatients, we ask that visitors are limited to two (including parents and carers). For outpatient appointments and in the Emergency department, we ask that only one parent/carer attends with a child. Where possible, visits by siblings should also be limited.

If you arrive at the hospital with extra visitors, you will be asked at the health screening stations located at the entrance to the hospital to limit the number of people attending your child’s appointment, visiting a patient or attending the Emergency department.

We appreciate that every family is different and that there will be situations that need special consideration. Please speak with the nurse unit manager of your ward or service about this.

Experts advise it is safe for majority of oncology and BMT patients to return to school | 8 May 2020

The Australian and New Zealand Children’s Haematology/Oncology Group (ANZCHOG) has recommended that it is safe for the vast majority of paediatric oncology and BMT patients to return to school. If your doctor had advised that it was safe for your child to attend school prior to the onset of the COVID-19 pandemic, it is now safe for your child to attend school when they are re-opened.
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Update to elective surgeries at the Queensland Children’s Hospital | 22 April 2020

Following the National Cabinet announcement that elective procedures would gradually recommence from next Monday (27 April), Children’s Health Queensland has been working closely with Queensland Health to develop a clinically-led plan to increase elective surgery at the Queensland Children’s Hospital in a safe and considered way.

Our staff have begun the process of contacting families to confirm elective surgery bookings starting from Monday, 27 April. Parents/carers do not need to contact the hospital but will be phoned directly and advised if there has been a change to their child’s surgery booking.

Delivering the best and safest care possible for our patients remains our highest priority and we are closely monitoring the situation to ensure we continue to provide timely care to children who need it most.  We appreciate your support and understanding, and look forward to being able to return to business as usual as soon as we can.

If your child’s surgery has been postponed, and you’re concerned that their condition is getting worse, please contact our Elective Surgery Bookings Office on 07 3068 1125 or your family GP.

COVID-19 testing expanded in Cairns, Brisbane and the Gold Coast | 7 April 2020

The Queensland Government has expanded testing for COVID-19 to include people with symptoms that cannot be explained in Brisbane, the Gold Coast and Cairns.

Minister for Health and Ambulance Services Steven Miles said testing criteria had been broadened in areas with potential local community transmission.

“We have tested more than 58,000 people already and now we are stepping it up in three major centres,” Mr Miles said.

“If people in Brisbane, the Gold Coast or Cairns present to a GP clinic or fever clinic with acute respiratory symptoms or pneumonia, and the cause cannot be determined, they will be tested for COVID-19.”
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Health screening now in place at the Queensland Children’s Hospital | 30 March 2020

All visitors to the Queensland Children’s Hospital are now required to undergo public health screening before entering the building.

Screening stations have been established at the Stanley Street and Raymond Terrace entrances to the hospital. The screening includes a series of questions about you and your child’s current health as well as a temperature check by a registered nurse.

The public health screenings follow the strict visitor restrictions introduced last week.

We understand this may cause a short delay but we appreciate your patience and support in helping us keep everyone in the hospital safe.

NDIS services and supports for children with disability during COVID-19 pandemic | 25 March 2020

The National Disability Insurance Agency (NDIA) has made changes to how the NDIS works to help people with disability and their families access the services and supports they need during the COVID-19 pandemic.

The NDIA is automatically extending plans by 12months to make sure families have certainty about funding. Extended plans will have the same core and capacity building budgets as current plans. Reviews are still being held if needed, and these are happening over the phone.

Also, NDIS plans can be used more flexibly, particularly between core and capacity building supports. And social distancing measures has led to new opportunities to purchase certain items and technologies that may not previously have been approved.

If your child’s plan needs changes, including flexible use of the plan, or if you are having difficulty getting services due to COVID-19, you need to:

  • Speak with your Support Coordinator or your planner as soon as possible,
  • call 1800 800 110 and select option 5. The National Contact Centre is available between 8am to 8pm (local time) Monday to Friday,
  • email, or
  • use the webchat function on the NDIS website contact us page to talk to the NDIS online.

If you have specific questions about COVID19 and your family, please email

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Quick links

Latest news and advice
Queensland Health: COVID-19
Unite Against COVID-19
Australian Government COVID-19 Health Alerts

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over the phone

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call 131 450.

In an emergency, always call 000 and ask for an ambulance.