COVID-19 COVID-19

Information for interstate families

For the latest information about Queensland border restrictions, please visit the Queensland Health website.

For information about travelling from interstate to the Queensland Children’s Hospital for your child’s health care, please read the below frequently asked questions.

All residents of Australian states, territories and New Zealand must complete a Queensland Travel Declaration to enter Queensland.

As of 1am on Monday, 28 June 2021, New South Wales border zone residents will be required to complete a Queensland Travel Declaration to enter Queensland, including those travelling to visit the Queensland Children’s Hospital for an appointment or planned admission.

If you are travelling from a declared hotspot, you must apply for a Queensland Border Declaration Pass (see next FAQ).

Where possible, and when clinically safe to do so, the hospital may reschedule non-urgent appointments or offer telehealth appointments via phone or videoconference. If there are any changes to your child’s appointment, we will contact you directly.

If the hospital confirms that your child should enter Queensland for essential health care, and you have been in an area that is considered to be a COVID-19 hotspot, you will need a Queensland Border Declaration Pass and a copy of your appointment letter. In these cases, only one parent or carer is permitted to come to the hospital with their child.

Strict quarantine measures will apply while you are in Queensland, including special rules that you will need to follow while you are at the hospital.

On arrival to QCH, please let the screening staff know that you have been in a COVID-19 hotspot. You and your child (if able) will be given a mask and you will be escorted to a ward or treatment room where you will be quarantined. You and your child must stay within this room and you will not be able to visit anywhere else in the hospital. Hospital staff will work with you to ensure you can still access necessities during your stay (food, beverages, laundry etc.).

If you need to stay in Queensland to attend appointments as an outpatient over a number of days, you will be required to quarantine in government-arranged accommodation at your own expense for the duration of your stay. You will be able to travel between the hospital and your accommodation for your child’s treatment.

Families may be eligible for a Queensland Government fee waiver, for more information visit the Queensland Government website. Families may also be eligible for support through their own state’s/territory’s patient travel and accommodation assistance scheme. For advice, contact your state/territory health department.

You can also contact the Queensland Children’s Hospital Welfare Service for support during this time. To speak to the team, phone 07 3068 2940 (8am-6pm, Monday to Friday) or email QCH-welfare@health.qld.gov.au. For support on weekends and public holidays, contact QCH Switchboard on 3068 1111 and asked to be transferred to the Social Work team.

If you have specific questions about COVID19 and your family, please email COVIDquestions@health.qld.gov.au.

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