QH-Mater Information Sharing Project

Consumers who are receiving health care from multiple organisations expect seamless sharing of their information across organisational boundaries.

The Queensland Health-Mater Information Sharing Project (ISP) is making possible this vision of integrated care. It will deliver easy access to health information at the point of care to enhance patient safety, care delivery and service efficiency. This will ultimately improve the overall patient and clinician experience.

Project Background

Information Sharing Program diagrameHealth Queensland, Children’s Health Queensland Hospital and Health Services (CHQ) and Mater Health Services (Mater) have a common vision to integrate shared-patient information. This vision will maximise patient safety, further improve quality of care, increase efficiency and improve patient access.

Mater and CHQ share a large cohort of patients. A two year long ICT Transition Project that started in 2014 enabled Mater to share historical patient information with Queensland Children’s Hospital (QCH).

Further work was needed to develop more effective two-way electronic information sharing to reduce risks to patient safety, especially for babies born at Mater who go to QCH for surgery.

To address this, eHealth Queensland, CHQ and Mater successfully implemented Phase 1 of the Information Sharing Project in 2017. It provided CHQ and Mater clinicians improved electronic access to key clinical information at the point of care for shared patients.

ISP phase 1 key achievements

During phase 1, the ISP:

  • enabled launching of Mater Doctor Portal (MDP) in the context of a patient when clinicians have logged into ‘The Viewer’ from ieMR (available state-wide for all HHSs).
  • enabled requesting on-demand of the Mater patient URN (if not already linked) and launch MDP within ‘The Viewer’ (QH portal) (available state-wide for all HHSs).
  • enabled launching ‘The Viewer’ within Verdi (Mater portal) within patient context.
  • enabled the electronic transfer of diagnostic image reports from QCH to Mater and displayed in Verdi (Mater portal). These were previously printed and faxed.
  • enabled electronical transfer of clinical photography from the Mater to QCH.
  • enabled electronical transfer of QH AUSLAB pathology reports to Mater and be displayed in Verdi (Mater portal). These were previously printed and faxed.
  • provided the Pathology Queensland team at QCH/Centre for Children’s Health Research with enhanced access to the Mater Pathology Results Viewer (myResults).
  • established electronic sharing of clinician credentialing information between Mater and CHQ – reducing the faxing and re-entering of data.

Key Benefits

These outcomes link directly to the ISP’s benefits framework.

Patient experience:

  • Improve integration of care between healthcare providers.
  • Reduce the inconvenience of moving between healthcare providers.

Safety and quality:

  • Improve access to clinical information.
  • Display the correct clinical information for shared patients.

Staff effectiveness:

  • Reduce administrative burden and allow focus on value-added activities.
  • Provide an enhanced and user-friendly ICT environment.


  • Streamline inter-organisational transactions.
  • Enhance process efficiencies.

ISP Phase 2 – Early Planning

Phase 2 will:

  • implement new capabilities to improve the flow of clinically-relevant information in support of patients receiving shared care between Queensland Health facilities and Mater, and
  • further embed the state-wide solutions delivered in Phase 1 of the Program.

Detailed planning is underway with more details to be published soon.

For further information contact the ISP Project Manager Helen Krebs Helen.Krebs@health.qld.gov.au

Contact us

For more information, please contact us at CHQ-ICP@health.qld.gov.au.