GP access to ‘The Viewer’

Queensland General Practitioners (GPs) will have online access to patient information through Queensland Health’s read-only application, ‘The Viewer’, by mid-2017.

Providing GPs with access to The Viewer (GPTV) is a key initiative of the Specialist Outpatient Strategy: Improving the patient journey by 2020.

What is The Viewer?

The Viewer (QH staff only) provides consolidated clinical information about each patient who receives treatment or care at a Queensland Health facility.

The Viewer is a web-based application that displays key patient information from a number of Queensland Health clinical and administrative systems, such as pathology results, radiology results, medications, allergies and alerts, care plans, as well as a record of encounters (including discharge summaries).

Benefits

Providing GPs in Queensland with access to their patient’s clinical information via The Viewer will:

  • provide real-time and accurate access to medical information
  • reduce duplication of diagnostic testing
  • help ensure more consistent, timely and coordinated care.

Patient choice

Patients will be able to ‘opt out’ of having their information visible to Queensland GPs by calling 13HEALTH (13 432 584) (scheduled to begin early June).

Alternatively patients and families can visit the Queensland Health GPTV website.

Project phases

GPTV will be developed in two phases:

Phase 1: Offer patients the ability to ‘opt out’ of having their medical information visible to Queensland GPs by calling 13 HEALTH (13 432 584). This is currently scheduled to begin early June.

Phase 2: Launch a Health Provider Portal (HPP) that will allow GPs from across the state to access patient clinical information from The Viewer (QH staff only), subject to appropriate access authorisation. This is currently scheduled to begin around late June.

GPTV information resources

More information

GPs, patients and families who would like more information about GPTV can visit the Queensland Health GPTV website.

Children’s Health Queensland staff who would like more information about GPTV can visit the GPTV QHEPS page (QH staff only) or email CHQ’s GPTV project co-ordinator, David Mernagh at David.Mernagh@health.qld.gov.au.