Smart Referrals Workflow Solution (SRWS) is an electronic referral management application. Smart Referrals enables referrals to be electronically delivered to the relevant service, categorised and uploaded into the integrated electronic medical record (ieMR).

The key benefits of SRWS are:

• Decrease risk of lost paper
• Real-time tracking of referrals and better visibility of bottlenecks
• Letter and SMS correspondence functionality
• Decision-support functions including appointment history, referral history, catchment area, Clinical Prioritisation Criteria (CPC) and treating age validation
• Instant redirection by local units when required
• Faster patient access to services
• All steps in the process including any comments are visible and auditable